Plan around the Wednesday collection day
Tell us your Edinburgh postcode, rug dimensions and preferred timing when you request a quote. Mention any deadline, such as visitors arriving or a move, before booking. We will discuss what is realistic for the rug and the available collection and return arrangements.
A collection day is not a promise of a particular return date. The fibre, condition, additional treatments and drying requirements all matter. We will confirm the expected turnaround for your booking rather than asking you to plan around an unconfirmed date.
Help us collect from your property
Edinburgh flats can involve several flights of stairs, shared entry systems or limited stopping space. Please include the floor, whether there is a lift, and any access or parking restrictions. If a rug is underneath heavy furniture, explain that before the visit so arrangements are clear.
If you have more than one rug, measure each separately. Photographs of the front, reverse and label help us distinguish a washable wool piece from a rug with a sensitive backing or a different fibre.
Specialist attention to materials and condition
Our assessment considers the whole rug: pile, foundation, fringe, backing, colour stability and signs of wear. We choose a suitable approach rather than assuming that every rug can have the same wash. Delicate and Oriental rugs may need different handling from everyday synthetic rugs.
Point out pet accidents, water marks or products already used on a stain. Even an old treatment can leave residues. We explain relevant limitations before proceeding; permanent fading, weakened fibres and dye changes are not simply dirt that can be washed away.
Request your Edinburgh quote
Send your postcode, measurements, number of rugs and main concerns through the quote form. We will confirm price and collection arrangements, including what is covered for your address. Call 07500 149433 if you would prefer to discuss an unusual rug or access requirement.
Cleaning takes place in Milngavie. We do not present a collection service as an Edinburgh workshop or ask you to visit an unstaffed local address.
Your questions, answered.
Is Wednesday guaranteed for every collection?
Wednesday is the usual Edinburgh collection day. Space, timing and your address must still be confirmed with your booking.
Can I arrange a return before a particular event?
Tell us the date before you book. We will assess whether the cleaning, drying and delivery schedule can meet it.
Can you collect several rugs together?
Yes, request a quote for each rug with its own measurements and condition so the full booking can be planned.
Plan your rug clean
Explore our workshop process · Understand pricing · Find your collection area · Read more rug care advice