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Care at every stage.
Professional rug cleaning starts with understanding the rug, not choosing a machine.


From door to door
Our cleaning process.
We collect your rug and inspect the fibre, construction, condition and any areas of concern. Where needed, we test colour stability before deciding how to wash.
Dry dust and grit are removed before washing. Depending on the rug, we then use a suitable hand or machine-assisted wash, rinse, extraction and controlled drying. Once dry, we check and prepare it for return.
Typical turnaround is 7–10 working days. Extra treatments or delicate rugs may take longer.
Get a free quote ↗Tell us about
- Approximate rug width
- Fibre or rug type, if known
- Pet accidents, odours or stains
- Any concerns about colour run or damage
- Your collection location
Ready when you are
Get a free quote ↗Let us collect your rug.
Tell us its size and where you are. We’ll confirm your price and collection arrangements.